We would like to inform all customers that due to certain operational constraints, starting July 3, we are not accepting any new orders. All orders placed with us before May 11, 2026 have been shipped and delivered.

Orders placed from May 11 to July 2 are in our backlog and we are actively working on clearing this backlog by shipping out pending orders every day. Customers who placed an order with us between May 11 and July 2 are kindly requested to please bear with us while we ship out the pending orders starting from May 11. Customers who placed an order with us between May 11 and July 2 who do not wish to wait and cancel their orders have been refunded in full. If you wish to cancel your order and receive a refund, please contact our customer support team and we will promptly issue you a full refund.

However, we request your kind cooperation while we ship out the pending orders, we truly appreciate it. Our customer support team will reach out to customers who placed an order between May 11 - July 2 with the tracking number once it's picked up by the carrier and your order will be trackable at 17track.net and ParcelPanel. Please keep an eye on the 'UPDATE' section at the bottom of this message, it contains dates of orders from our backlog which are now shipped and in transit. We are updating this section every day as pending orders are being shipped out.

We sincerely apologise for the delay and inconvenience caused and want to assure you our team is working to clear the pending order backlog as fast as possible. 🙏

Note: If your order is not already shipped as per the section below and you have an urgent requirement for your order, please write to our customer support team and we will prioritise your order and get it shipped out in the next 3-4 days.

UPDATE: All pending orders from May 11 - June 5 are now shipped and in transit. Customers can please check their tracking number to track their orders.

Last updated: July 28, 2026

Kind regards

Team True Form Boutique